Please mail me your cremains as soon as possible so that I may get started on your order. Mail them to: Holly Worthen 308 W. Allen St. Spring Hill, KS 66083 Your Loved Ones Cremains forever captured in resin in the These pendants are rotatable and so have 2 sides, leaving you able to memorialize up to 2 family members or pets. Pendants are sterling silver plated and silver plated snake chain. Please make sure that you place your cremains into 2 seperate bags with the names on the outside and then letting me know how you want each side to be made. Custom made with up to 2 colors of your choice, or in lieu of one color will add a real dried flower in your choice of color I can mix the cremains in with the color or can put them in one area of the necklace as I have done in some of the custom pieces I have pictured, please just let me know how you want yours created. Necklace comes wrapped in tissue paper and placed in a gift box. Perfect for gift giving! It will take me approximately 1-2 weeks after receiving your beloved cremains to create your one-of-a-kind keepsake. Please place your order thru Ebay and then mail in a ziplock bag only about 1/4 teaspoon of cremains and any unused cremains will all be shipped back to you. I use USPS for all my shipping. I also recommend sending your item/s with tracking information and all tracking information will be sent to you on all shipments as well. Each one of my pieces are handmade with love and will say a prayer at the time of creating your piece of art. Your loved ones ashes will be treated with the upmost respect and dignity at all times. Resin is used to make your jewelry piece. It’s similar to plastic in its strength. It does react with certain chemicals and doesn’t respond well to very high temperatures, so to expand life of your jewelry don’t expose it to disinfectants, antibacterial soaps, hand cream or alcohol products and just wash it with warm water if needed. I also recommend you remove your jewelry before bathing, sleeping, or undertaking heavy jobs because it may easily cause damage to your jewelry. I will ship your new jewelry as quickly as possible. All pieces are made to order and will take approximately 3-5 days for production. I ship all items via USPS First-Class Mail, unless we arrange another shipping method. There will be an additional charge for expedited shipping. Please let me know if you need your new pieces by a certain date so I can make every effort to make sure they get to you on time. **Please note- My pictures are representations of other orders. Each item is custom made therefore they will look different from order to order.